--- title: Salesforce Goes Down Due to Glitch description: Salesforce, the cloud-based software company that handles corporate data, was brought down last week over a glitch. image: https://blog.axisins.com/hubfs/salesforceoutage.jpg --- [![AxisInsurance](https://blog.axisins.com/hubfs/files_2023/logo.png)](https://www.axisins.com/) Connect with us Call us Today [(201) 847-9175](tel:2018479175) [(877) 787-5258](tel:8777875258) - - About Axis - [Our Approach](https://www.axisins.com/about-us/) - [Our Team](https://www.axisins.com/our-team/) - [Testimonials](https://www.axisins.com/testimonials/) - [Case Studies](https://www.axisins.com/case-studies/) - [News & Events](https://blog.axisins.com/tag/news-and-events) - [Careers](https://www.axisins.com/job-opportunities/) - Product Lines - [Overview](https://www.axisins.com/products/) - [On-line Quoting](https://www.axisins.com/products/on-line-quoting/) - [Surety Bonds](https://www.axisins.com/products/surety-bonds/) - [Cyber Liability/Privacy & Network Security](https://www.axisins.com/products/cyber-liability-privacy-network-security/) - 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[Subscribe To Our Blog](https://share.hsforms.com/18qZLml0MTSqtYWBFqQFAGA35dv4?__hstc=172306556.605fbd816f522e1de3e9428cb969d5b4.1580877711545.1580973215492.1580978435349.10&__hssc=172306556.3.1580978435349&__hsfp=1035641285) # Salesforce Goes Down Due to Glitch May 29, 2019 ![](https://blog.axisins.com/hubfs/salesforceoutage.jpg) Drew Smith ![salesforceoutage](https://blog.axisins.com/hs-fs/hubfs/salesforceoutage.jpg?width=800&name=salesforceoutage.jpg)Salesforce, the cloud-based software company that handles corporate data, was brought down last week over a glitch. For a whole day, the system was essentially locked to all users and it made it difficult for many who use it to operate and access their databases. The cause of the downtime according to the response was caused by a script reading error when Salesforce was attempting to update their forms. As a result, those who used Salesforce Pardot was completely locked out of their databases as the vulnerability was exploitable by hackers. As a precaution, Salesforce had to shut down *all* of their servers and temporarily revoke admin privileges understandably upsetting many customers.[\[1\]](https://blog.axisins.com/salesforce-goes-down-due-to-glitch#_ftn1) The vulnerability showed how easily an interconnected program can destroy a business if not prepared. If it was a focused attack rather a coding error, Salesforce would be looking at millions in damages. Checking your scripts and patches regularly will keep issues like this from becoming full disasters. [\[1\]](https://blog.axisins.com/salesforce-goes-down-due-to-glitch#_ftnref1) [https://www.zdnet.com/article/faulty-database-script-brings-salesforce-to-its-knees/](https://www.zdnet.com/article/faulty-database-script-brings-salesforce-to-its-knees/) [California Senate Blocks Expanded Cyber Protection](https://blog.axisins.com/california-senate-blocks-expanded-cyber-protection) [First American Vulnerability Exposes Millions](https://blog.axisins.com/first-american-vulnerability-exposes-millions) Search ### Share this post [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on twitter](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/x-twitter-color.png?width=24&name=x-twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) [![Share on email](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/email-color.png?width=24&name=email-color.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fblog.axisins.com%2Fsalesforce-goes-down-due-to-glitch%3Futm_medium%3Dsocial%26utm_source%3Demail) ### Recent Posts ### Categories - [E&O (19)](https://blog.axisins.com/tag/eo) - [Cannabis (11)](https://blog.axisins.com/tag/cannabis) - [Company News (1)](https://blog.axisins.com/tag/company-news) ![AxisInsurance](https://blog.axisins.com/hubfs/files_2023/art2.png) ### Connect to Our Cyber Hotline & Resources [Connect](https://www.axisins.com/products/cyber-liability-privacy-network-security/cyber-hotline-resources/) Please see our [Privacy Policy](https://www.axisins.com/privacy-policy) to understand how Axis Insurance Services handles your personal information. 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